'; Jacinda Ardern

Speaking Tip

Leaders to Learn From: HOW TO SPEAK IN CRISIS

Today’s Featured Leader – Prime Minister Jacinda Ardern of New Zealand – Strength and Empathy

Prime Minister Jacinda Ardern of New Zealand ends nearly all her public appearances with the same words: “Be strong, be kind.” It is this combination of strength and compassion that makes her such an effective communicator. While she has been crystal clear on lockdown policies, she is just as clear on her empathy for her citizens as they follow those policies.

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Speaking Tip

Leaders to Learn From: HOW TO SPEAK IN CRISIS

Today’s Featured Leader – PM Silvario Jacobs – The Power of Enunciation

When you hear this month’s  video message of the Prime Minister of St. Maarten, Silverio E. Jacobs, warning her nation to stay home, it is hard not to sit up straight and answer, “Yes, Prime Minister!”

Her words are precise and carefully chosen.  She looks straight at the camera.  She conveys a no-nonsense demeanor.